Maintaining surveillance and security across 900+ SBI branches
State Bank of India needed a dependable partner to install and maintain its security infrastructure across a large branch network, with faster issue resolution and reliable upkeep. Enview installed and now provides end-to-end AMC and support across Karnataka and Telangana.
- Client
- State Bank of India (SBI)
- Sector
- Banking & financial services
- Service line
- Video Surveillance · Network
- Engagement
- Installation & ongoing AMC
- Scope
- 900+ branches
Performance of M/s Enview Technologies has been good during the period of the maintenance contract.
Performance of M/s Enview Technologies has been good during the period of the maintenance contract.
Background
SBI faced challenges with service responsiveness and needed a dependable partner to maintain and support its security infrastructure across many branch locations - with better service quality, faster issue resolution and reliable upkeep of surveillance and alarm systems.
SBI selected Enview for prompt, reliable and professional support that keeps critical security infrastructure running across its branch network.
Solution
Enview provides end-to-end maintenance and support for CCTV surveillance and security alarm systems across SBI branches in Karnataka and Telangana.
- Preventive maintenance and system health monitoring
- Fault resolution and timely service support
- Dedicated support teams across two states
Implementation
The engagement runs to SBI's service requirements and timelines. Enview's service team has consistently maintained system uptime and resolved service requests promptly across all covered locations.
Results
900+
SBI branches supported across two states
2,500+
Cameras and security devices maintained
800+
PoE network switches under maintenance
Enview Technologies
System integration, e-security and AMC for banking - preventive maintenance and SLA-backed support from the team that knows your sites.