Maintaining surveillance and security across 900+ bank branches
A leading public-sector bank needed a dependable partner to install and maintain its security infrastructure across a large branch network, with faster issue resolution and reliable upkeep. Enview installed and now provides end-to-end AMC and support across two states.
- Client
- Leading public-sector bank
- Sector
- Banking & financial services
- Service line
- Video Surveillance · Network
- Engagement
- Installation & ongoing AMC
- Scope
- 900+ branches
Performance of M/s Enview Technologies has been good during the period of the maintenance contract.
Background
The bank faced challenges with service responsiveness and needed a dependable partner to maintain and support its security infrastructure across many branch locations - with better service quality, faster issue resolution and reliable upkeep of surveillance and alarm systems.
The bank selected Enview for prompt, reliable and professional support that keeps critical security infrastructure running across its branch network.
Solution
Enview provides end-to-end maintenance and support for CCTV surveillance and security alarm systems across the bank's branches in two states.
- Preventive maintenance and system health monitoring
- Fault resolution and timely service support
- Dedicated support teams across two states
Implementation
The engagement runs to the bank's service requirements and timelines. Enview's service team has consistently maintained system uptime and resolved service requests promptly across all covered locations.
Results
900+
Bank branches supported across two states
2,500+
Cameras and security devices maintained
800+
PoE network switches under maintenance
Enview Technologies
System integration, e-security and AMC for banking - preventive maintenance and SLA-backed support from the team that knows your sites.