AMC and support across Canara Bank's Bangalore branches
Canara Bank needed a dependable partner to maintain its security infrastructure across its Bangalore branch network, with better service quality and faster issue resolution. Enview provides end-to-end AMC and support for its CCTV surveillance and security alarm systems.
- Client
- Canara Bank
- Sector
- Banking & financial services
- Service line
- Video Surveillance
- Engagement
- Ongoing AMC & support
- Scope
- Branch network, Bangalore
Background
Canara Bank faced challenges with service responsiveness and needed a dependable partner to maintain and support its security infrastructure across multiple branch locations - with better service quality, faster issue resolution and reliable upkeep of its surveillance and alarm systems.
Canara Bank selected Enview for prompt, reliable and professional support that keeps critical security infrastructure running across its branch network.
Solution
Enview provides end-to-end maintenance and support for CCTV surveillance and security alarm systems across Canara Bank's Bangalore branches.
- Preventive maintenance and system health monitoring
- Fault resolution and timely service support
- Centralised monitoring with built-in system redundancy
Implementation
The engagement runs to Canara Bank's service requirements and timelines. Enview's service team has consistently maintained system uptime and resolved service requests promptly across all covered locations, and is positioned to support future branch expansions and technology upgrades.
Results
1,500+
IP surveillance cameras maintained and supported
500+
Fire alarm systems under maintenance
500+
Burglar alarm systems under maintenance
Enview Technologies
System integration, e-security and AMC for banking - preventive maintenance and SLA-backed support from the team that knows your sites.